Attendee Information

Thank you for joining Jacki's "Big Book of Candle Magic" Launch Party!

Here you will find helpful tips for navigating the site. There are many things you can do: attend sessions, shop for new products, enter giveaways, and take quizzes to win prizes.

Logging Into The Website

IMPORTANT - Please Read
  • We recommend using Chrome to navigate the virtual platform.
  • Disable any ad blockers, spyware, malware and firewalls.
  • Please do not use Safari or Internet Explorer as some functions may not be available to you.

  • Once you see this pop-up you will need to check your email.
  • Click the link in the email you receive from
    to verify your email.
    Please make sure to check your spam folder.
  • You can now delete that email. 
  • The next time you log in you will go to:

Example Email

Make sure to check your spam folder for the email too.

Dear Tina,

Greetings from The Big Book of Candle Magic! We have received a request to authorize this email address. If you requested this verification, please go to the following URL to confirm that you are authorized to use this email address:

You will not be allowed to login until you confirm the address using this URL. Once you confirm your email address, please note you will not be able to access the full Big Book of Candle Magic site until the show begins. On the show date, you will have access to the full-site by entering your email and password. Until then, you can view the exhibitors and register for sessions.

If you did NOT request to verify this email address, do not click on the link.

User Profile

You can access your user profile in the top right of the website.,.

Once you are logged in you, have to ability to update your user profile. You can upload an image or logo, add in your social media links and change your password. 

You can also view your schedule for any classes you registered for and see who you are connections.

Navigating During The Live Event

Below are some tips on how to navigate the platform during the live portion of the event.

Here is the link to access the website –

Top Navigation Bar

  • Visit Exhibitor Booths

  • Presentations & After Party Booth Events
  • Show Specials includes giveaways, discounts and coupons.
  • Connect & Network – search for attendees and/or exhibitors
  • Profile & Show Info – view and edit your profile, access gamification instructions and FAQ’s, view your watchlist & favorites as well as your connections.

What Are You Looking For?

  • Giveaways
  • Discounts & Promotions
  • Educational Sessions – both on our main stage and in the exhibitor booths.
  • Gamification – you can win points for taking quizzes, interacting with exhibitors, and participating in sessions.

Chat Features

  • You can chat directly with an exhibitor if they are in their booth or leave them a message.
  • Access to the chat in 2 places: top right corner of the home page & in a virtual booth under “Who’s In The Booth”
  • If the Exhibitor is logged into their booth you will see them under “Who’s In The Booth”.
  • If they are not in the booth you can leave a message.

To Chat With Tech Support:
This is on the bottom right corner of the page

To Chat With A Presenter:
This is located within the presentation.


Use the schedule feature to track your sessions.

You can access your calendar a few different ways: click the calendar icon in the top right corner, click presentations & booth events on the navigation bar and then My Event Schedule or click the user profile icon on the top right corner and then my schedule.

In-Booth After Party Events/Class Sessions

Not only do we have a main stage, but you can also attend sessions directly in an exhibitor’s virtual booth.
You can find the in-booth After Party Events on the top navigation bar under “Presentations & Events” and then click Exhibitor After Party Events.

The Big Book Of Candle Magic Launch Party Main Presentation are recorded and can be rewatched on the virtual platform.

Events that take place in an exhibitor booth are not recorded.

In-Booth Videos

Check out the virtual booths for videos you can watch at your leisure. These are located directly in the exhibitor’s virtual booth.s

Earn Points & Win Prizes!

Here is a fun way for you to win some great prizes from Jackie & Coventry Creations.

  • Earn points by taking the 10 pop-up quizzes.
  • To make it fun there is a leaderboard so you can track your progress.


Now the fun part – check out the Big Book of Candle Magic Launch Party’s Earn Points & Win Prizes Page to see the prizes being offered by Jacki! 

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